Privacy Policy

1. Introduction Welcome to VIVIAN AMIS LIMITED. We are committed to protecting the privacy and security of the personal information you share with us while shopping for our women’s footwear collections. This Privacy Policy details how we collect, use, and protect your data.

2. Information We Collect To process your orders and provide a seamless shopping experience, we collect:

• Personal Information: Your name, billing address, shipping address, email address, and phone number.
• Payment Information: Your payment details are processed securely by our third-party payment gateways. We do not store your full credit card information on our servers.
• Browsing Data: Device information, browser type, and IP address, which helps us optimize our store’s performance and layout.

3. How We Use Your Information We use your data to:

• Fulfill and ship your footwear orders.
• Send order confirmations, tracking details, and respond to customer service inquiries.
• Screen for potential fraud or unauthorized transactions.
• Send promotional emails regarding new shoe drops or seasonal sales (only if you have opted in).

4. Data Sharing We respect your privacy and never sell your personal data. We only share necessary information with trusted third-party service providers, such as shipping carriers and payment processors, to successfully operate our business and deliver your orders.